Privacy Policy

Last updated: 1 August 2026

This explains what Sri Bill collects, why we collect it, and what we do with it. Sri Bill is operated by Agentic Labs (Pvt) Ltd, Sri Lanka.

What we collect

• When you enquire: your business name and type, your name, email, phone, city, number of outlets and anything you write in the message box.
• When you use the app: your business details, staff logins (name, email and a hashed password — never the password itself), your products or menu, and the sales, inventory and reporting data you create by using it.
• Technical: IP address and basic request logs, kept for security and troubleshooting.

What we do not collect

• We never store card numbers. Sales record only the payment method (cash, card) and the amount — no cardholder data ever reaches our systems.
• We don't collect personal details about your customers or diners.
• We don't sell or rent your data to anyone, and we don't use it for advertising.

Why we hold it

To provide the service you signed up for: running your point of sale, keeping your records, and supporting you when you need help. We use your contact details to reply to you and to tell you about your account (for example, when a trial is ending).

Your data is yours

The sales, product and inventory data in your account belongs to your business. Each business's data is isolated from every other business on the platform. Ask us and we'll export it for you, or delete it if you stop using Sri Bill.

How we protect it

• Traffic is encrypted in transit (HTTPS).
• Passwords are stored using one-way hashing — we cannot read them, and nor can anyone else.
• Access to the platform is restricted and administrator actions are recorded in an audit log.
• We take regular backups so your history isn't lost.

Who else sees it

Only our own staff, and only when needed to run or support the service. We use infrastructure providers (hosting and email) to operate Sri Bill; they process data on our instructions. We'll disclose data if the law requires it.

How long we keep it

For as long as your account is active. If you leave, tell us and we'll delete your business data; otherwise we keep it for a reasonable period in case you come back, then remove it.

Contact

Questions, an export, or a deletion request — email hello@sribill.com and we'll get back to you. Support hours: Mon–Sat, 8am–8pm (Sri Lanka Standard Time).